Cookie Policy

Privacy Policy

Effective Date: June 22, 2025

Welcome to clubnoods.com, operated by Club Noods LLC. We are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, process, and share your personal information when you visit our website at clubnoods.com or otherwise interact with our services (collectively, “Please Send Noods”).

By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect About You

We collect various types of information, including personal information, to provide and improve our Service to you.

1.1 Information You Provide Directly to Us:

Account and Contact Information: When you create an account, subscribe to a box, or make a purchase, we collect your first and last name, email address, mailing address (for shipping and billing), phone number, and password.
Payment Information: When you make a purchase, our third-party payment processors (e.g., Stripe, PayPal, Square) collect your payment card details (e.g., credit card number, expiration date, security code). We do not directly store your full payment card information on our servers; we only receive a tokenized version of your payment details from our payment processor to confirm payment.
Subscription Preferences: Information about your preferences related to your subscription box, such as dietary restrictions, style preferences, size information, interests, or other details relevant to customizing your box.
Communications and Customer Support: Records of your correspondence with us, including emails, chat transcripts, or phone call recordings, when you contact customer service or interact with us on social media.
User-Generated Content: Any content you submit to the Service, such as product reviews, comments, forum posts, or survey responses.
Promotional Entries: Information you provide when participating in surveys, contests, sweepstakes, or other promotions.

1.2 Information Collected Automatically (Usage Data, Cookies, and Tracking Technologies):

When you visit and interact with our Website, we may automatically collect certain information about your device and Browse activity. This information is primarily used for analytical purposes, to improve our Website, and for marketing.

Log Data: Your Internet Protocol (IP) address, browser type and version, operating system, referring/exit pages, date and time of your visit, and unique device identifiers.
Website Usage Data: Information about how you use our Website, including the pages you view, the links you click, the time spent on certain pages, and search queries.
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information, remember your preferences, and personalize your experience.
Cookies: Small data files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).
Purposes of Cookies:
- Strictly Necessary: Essential for the operation of our Website (e.g., shopping cart functionality, secure login).
- Analytical/Performance: To analyze Website traffic and user behavior to improve our Service.
- Functionality: To remember your preferences and provide personalized features.
- Advertising/Targeting: To deliver relevant advertisements to you based on your interests and Browse history.
Device Information: Information about the device you use to access our Service, including device type, operating system, unique device identifiers, and mobile network information.

1.3 Information from 3rd Parties:

We may receive information about you from third-party sources, such as:

Social Media Platforms: If you connect with our Service through social media (e.g., Facebook, Instagram), we may collect information from your social media profile in accordance with your settings on that platform.
Marketing and Analytics Partners: We may obtain demographic information or other data from third-party marketing and analytics providers to help us better understand our audience and improve our marketing efforts. your recurring subscription.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision & Fulfillment: To process and fulfill your subscription box orders, deliver products, manage your account, send order confirmations and shipping updates, and provide customer support.
Personalization & Improvement: To customize your subscription boxes based on your preferences, to understand and analyze trends, user behavior, and activities to improve our Website, products, and services.
Communication: To respond to your inquiries, send you important service-related announcements, updates, security alerts, and administrative messages.
Marketing & Promotion: To send you promotional emails, newsletters, and special offers about our products, services, or events that we believe may be of interest to you, in accordance with your marketing preferences.
Analytics & Research: To monitor the effectiveness of our marketing campaigns, to conduct research and analysis to enhance our product offerings and user experience.
Security & Fraud Prevention: To protect the security and integrity of our Website and Service, to prevent fraud, unauthorized access, and other illegal activities.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf and to assist us in operating our business. These may include payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, FedEx, UPS), fulfillment centers, email service providers, marketing and advertising partners, data analytics providers, website hosting providers, and IT support. These Service Providers are authorized to use your personal information only as necessary to provide these services to us.
Business Transfers: In the event of a merger, acquisition, sale of assets, financing, liquidation, or bankruptcy, your personal information may be transferred as part of that transaction, provided that the recipient agrees to protect your personal information in a manner consistent with this Privacy Policy.
Legal Requirements & Protection: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation; (b) protect and defend our rights or property; (c) prevent or investigate possible wrongdoing in connection with the Service; (d) protect the personal safety of users of the Service or the public; or (e) protect against legal liability.
With Your Consent: We may share your information for any other purpose when you provide your explicit consent.
Aggregated or Anonymized Data: We may share aggregated or de-identified information (which cannot reasonably be used to identify you) for various purposes, including research, analytics, and marketing, as it does not constitute personal information.

4. Cookies and Your Choices

As mentioned in Section 1.2, we use cookies and similar tracking technologies.

Managing Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to notify you when a cookie is being sent. However, if you choose to disable cookies, some features of our Service may not function properly.
Do Not Track (DNT) Signals: Some web browsers may transmit “do-not-track” signals. Our Website currently does not respond to DNT signals from web browsers.
Opt-out of Targeted Advertising: You may be able to opt out of interest-based advertising from certain ad networks and exchanges through:
- The Network Advertising Initiative (NAI) opt-out page: http://optout.networkadvertising.org/
- The Digital Advertising Alliance (DAA) opt-out page: http://optout.aboutads.info/

5. Data Security

We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and applicable legal requirements.

7. Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your personal information. These rights may include:

Right to Access: To request copies of your personal information we hold.
Right to Rectification/Correction: To request that we correct any inaccurate or incomplete personal information.
Right to Erasure (“Right to Be Forgotten”): To request the deletion or removal of your personal information under certain circumstances.
Right to Restrict Processing: To request that we restrict the processing of your personal information under certain conditions.
Right to Data Portability: To receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: To object to the processing of your personal information in certain situations (e.g., for direct marketing).
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the “Contact Us” details provided in Section 11. We will respond to your request in accordance with applicable data protection laws.

For California Residents (CCPA/CPRA): If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected about you, the right to request deletion of personal information, and the right to opt-out of the “sale” or “sharing” of your personal information.

8. Third-Party Links

Our Website may contain links to websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications signifies your acceptance of those changes.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

hq@clubnoods.com